Flyhjælp – The Way To Be Paid Back For Airline Company Delays.

Overbooking is a kind of practice inside the airline industry today. Airlines will commonly oversell your flight (by selling more seats than available) to compensate for passengers who do not show up on the day of the flight. This practice, however, produces a problem for passengers on flights where there will not be enough no-shows and, therefore, not sufficient seats although the booking was reserved and confirmed correctly.

In these cases, airlines will normally offer compensation by means of vouchers, upgrades, points or cash to passengers happy to voluntarily stop trying their seat and fly at another time. This type of case is known as “voluntary denied boarding”. Therefore a passenger who volunteers to be bumped from his or her flight would not be eligible for airline compensation.

If no passengers willingly give up their seat about the overbooked flight, the airline will be forced to bump some passengers to some later flight. These cases of flyhjælp are referred to as “involuntary denied boarding”, which may entitle the passengers to denied boarding compensation in the event the flight is within EU jurisdiction.

Specifically, under EU Regulation EC 261/04 regarding passenger rights, any passenger involuntarily denied boarding upon an overbooked flight departing from an EU airport, regardless of airline or destination, is qualified for airline compensation of up to €600. Additionally, passengers overbooked on flights inbound towards the EU operated by an EU carrier can also be eligible.

This regulation also establishes guidelines for flight delay compensation, flight cancellation compensation, and compensation for denied boarding and missed connections. In these cases, you will find a minimum delay of three hours to trigger refund payments. However, with regards to involuntary denied boarding as a result of overbooking, the passenger is automatically entitled to airline compensation along with the airline remains to be obliged to supply an alternate mode of transport or even a refund from the ticket.

Being bumped through your flight is unplanned and unpleasant, at best.

When you are denied boarding, you need to react as follows:

Go to the ticket counter in the airline in question. Here you can expect to be notified of alternative flights. The airlines are obligated to identify a satisfactory solution.

So that you can file a real airline compensation claim, you need to ensure you have written proof of your denied boarding. This could be by means of your boarding cards, if such were printed, or even your luggage receipts. Moreover, you might have airline personnel put your circumstances in creating.

Should you required food, accommodation or transport, including as taxi, it is very important to help keep all receipts to make sure you receive compensation from the airline.

Then consider if you are capable of enforce your passenger rights from the airline or tour operator. Take into account that the 3 year claim period only is applicable to airlines – a tour operator must be contacted within 1 month.

There is a ability to airline compensation in case of involuntary denied boarding

Air passenger rights Regulation EU 261/2004 stipulates that compensation as high as 600 Euros is a result of passengers who had been involuntarily denied boarding with an airport inside the EU – no matter what airline or destination. Compensation for involuntarily denied boarding is also on account of passengers on flights leaving a destination dexhpky65 the EU to get a destination within the EU, provided that such flights are operated by an EU carrier.

As well as overbookings, the regulation also covers flight delay compensation, flight cancellation compensation, and compensation for missed connecting flights. Flight delay compensation arrives in case your flight arrives at its destination having a delay of three or maybe more hours.

In the case of involuntarily denied boarding on account of overbooking, passengers are automatically qualified to receive airline compensation. Additionally, the airline must produce an alternative transport option or reimburse the airline ticket price.


Passengers denied boarding due to travelling with invalid travel documents (or with out a valid visa) will not be entitled to a refund for overbooking.

Get professional guidance immediately

If you are impacted by denied boarding because of an overbooking and would love to submit claims for airline compensation for your benefit, you should follow these steps:

To assert your right to compensation for overbooking with, simply input your flight data on our website.

We’ll let you know immediately if you’re qualified for a refund, and also to what amount exactly.

When the airline refuses to cover, we’ll take your case to court at no extra fee. Our Europe-wide network of passenger rights lawyers has a good track record record in obtaining airline compensation with respect to our clients.

As soon as the airline has paid from the airline compensation, we shall keep our sector-low commission of only 25 per cent and transfer the rest of your money right to your bank account!

FAQ: Get Compensation to have an overbooked flight

1. Exactly what are my options in case there is an overbooked flight?

Being denied boarding and bumped from an overbooked flight is of course not something you have to eat stride. The airline must compensate you. Firstly, the airline must reimburse your unused ticket, including all taxes and fees. Also, the airline needs to provide you with a re-routing (another flight) without delay or at any given time easy to you. However, your airline has a ability to hold off until it finds a flight with available seats. Whilst you are waiting on your substitute flight the airline must offer you meals and refreshments, hotel accommodation (if the overnight stay is important), transport between your hotel and airport, as well as 2 telephone calls (or emails or faxes).

2. Will someone maintain me in case of an overbooked flight?

Yes. Every passenger impacted by an overbooked flight has the legal right to adequate assistance. As outlined above such as free meals and refreshments at the same time two calls, emails or faxes, lodging and transport in between the airport and your hotel. If you need to wait a few days on the substitute flight, the airline has to cover your accommodation on those nights.

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